Moments of Truth (Revised)
| Quantity | Price | Discount |
|---|---|---|
| List Price | $16.99 | |
| 1 - 29 | $14.44 | 15% |
| 30 - 99 | $11.89 | 30% |
| 100 - 499 | $11.04 | 35% |
| 500 + | $10.19 | 40% |
$16.99
Book Information
| Publisher: | Harper Business |
|---|---|
| Publish Date: | 02/15/1989 |
| Pages: | 160 |
| ISBN-13: | 9780060915803 |
| ISBN-10: | 0060915803 |
| Language: | English |
What We're Saying
In this interview, Jan Carlzon, author of Moments of Truth, talks with Jack Covert about his experience running large companies, and the moments when he discovered pathways to success: connecting with customers and employees, and aiming for being 1% better than competition to build a long-term successful organization. This book is one of the books in Jack and Todd's book The 100 Best Business Books of All Time. [podcast]http://800ceoread. READ FULL DESCRIPTION
In our The 100 Best Business Books of All Time, we included a chapter of recommended biographies. Jack has always championed the form as a valid way to learn valuable business lessons, not just as good entertainment. In the opening of the chapter, we explained: How did they do it? READ FULL DESCRIPTION