Two Upcoming Live-Streamed Interviews! July 20 with Laurie Stone and July 28 with Batja Mesquita.

Martha Rogers

Books by Martha Rogers

Managing Customer Experience and Relationships: A Strategic Framework

Managing Customer Experience and Relationships: A Strategic Framework

Martha Rogers, Don Peppers

Wiley.
Return on Customer: Creating Maximum Value from Your Scarcest Resource

Return on Customer: Creating Maximum Value from Your Scarcest Resource

Martha Rogers

Crown Business
Rules to Break and Laws to Follow: How Your Business Can Beat the Crisis of Short-Termism

Rules to Break and Laws to Follow: How Your Business Can Beat the Crisis of Short-Termism

Don Peppers, Martha Rogers

Wiley

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