The 2022 Porchlight Business Book Awards Longlist is here! 

Micah Solomon

Books by Micah Solomon

The Heart of Hospitality: Great Hotel and Restaurant Leaders Share Their Secrets

The Heart of Hospitality: Great Hotel and Restaurant Leaders Share Their Secrets

Micah Solomon, Herve Humler

Select Books (NY).
Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization

Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization

Leonardo Inghilleri, Micah Solomon

Amacom
High-Tech, High-Touch Customer Service: Inspire Timeless Loyalty in the Demanding New World of Social Commerce

High-Tech, High-Touch Customer Service: Inspire Timeless Loyalty in the Demanding New World of Social Commerce

Micah Solomon

Not available
Ignore Your Customers (and They'll Go Away): The Simple Playbook for Delivering the Ultimate Customer Service Experience

Ignore Your Customers (and They'll Go Away): The Simple Playbook for Delivering the Ultimate Customer Service Experience

Micah Solomon

HarperCollins Leadership
Ignore Your Customers (and They'll Go Away): The Simple Playbook for Delivering the Ultimate Customer Service Experience

Ignore Your Customers (and They'll Go Away): The Simple Playbook for Delivering the Ultimate Customer Service Experience

Micah Solomon

HarperCollins Leadership

Posts About Micah Solomon

Humanize It: Bring five-star sparkle to your customer interactions and watch your business flourish.

Humanize It: Bring five-star sparkle to your customer interactions and watch your business flourish.

By Micah Solomon, Leonardo Inghilleri
Ten Elements of Outstanding Customer Service Cultures

Ten Elements of Outstanding Customer Service Cultures

By Micah Solomon

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