Looking for 800-CEO-READ? That's us! Learn More

ChangeThis
Share Download

How to Become a Customer Action Hero in 10 Steps

Jeanne Bliss

January 10, 2007

"Rate your experience from 1 to 10." "Would you recommend our company?" We ask the questions of our customers. But what do we do with their answers? Jeanne Bliss gives us the action plan to actually make our customers happy with our services.

We have updated our privacy policy. Click here to read our full policy.