"Taking charge has never been easy. New leaders are expected to diagnose correctly, land on a brilliant strategy, pull together a powerful team, and inspire everyone to execute. Unfortunately, long lead times are gone. The months that leaders used to get for pondering, debating, or hiring outside consultants has shrunk to days. New leaders are expected stop the bleeding, decide who's in and who's out, make the strategic choices, and start racking up their wins right away. Shareholders, employees, customers, and communities believe that if you're tapped to lead you'd better be able to hit the ground running from day one. I started looking for a database of dos and don'ts for new leaders learned the hard way through years of trial and error and discovered there's virtually no reliable data available. Ninety-three percent of executives admit that their organization has never kept any records of the steps that led to their best or worst management decisions. So I started from scratch."