"As a senior faculty member at the Wharton School of Business, I am best known for my work in negotiation, persuasion, and interpersonal influence. I have written two popular books on these subjects and teach MBA and undergraduate courses. I have coached everyone from Navy SEALS and FBI hostage negotiators to top executives at Four Season Hotels and managers at Google. Given what I do now, most people are surprised to learn that I did not start my my academic career until I was thirty-seven and spent most of my twenties unemployed, much of the time deeply uncertain about who I was and what I wanted to do. But I count those years as the most important of my life. It was during that intense period of living with failure that I gained my first insights into the true meaning of success. It is is because of that journey that I hope I can help you hear your own inner voice more clearly, so you can discover what you should do next with your life. It is because of that journey that I was able to write my latest book, Springboard: Launching Your Personal Search for SUCCESS, from which I based the following five lessons to a dramatically more successful life."