Business for the 21st Century: Towards Simplicity and Trust (2011)
"Through 18 brand new case studies this book shows how companies did not manage labor and customers as long as they did not need to. With competition becoming tougher and tougher, they tried to recover control, using more and more processes and reporting systems. The result is exactly the opposite: the more they rule, the more they lose control"--.
| Quantity | Price | Discount |
|---|---|---|
| List Price | $54.99 | |
| 1 + | $43.99 | 20% |
Non-returnable discount pricing
$54.99
Book Information
| Publisher: | Palgrave MacMillan |
|---|---|
| Publish Date: | 05/11/2011 |
| Pages: | 204 |
| ISBN-13: | 9781349332397 |
| ISBN-10: | 1349332399 |
| Language: | English |
Full Description
"Through 18 brand new case studies this book shows how companies did not manage labor and customers as long as they did not need to. With competition becoming tougher and tougher, they tried to recover control, using more and more processes and reporting systems. The result is exactly the opposite: the more they rule, the more they lose control"--
