Community Planning Handbook: How People Can Shape Their Cities, Towns and Villages in Any Part of th

The Community Planning Handbook: How People Can Shape Their Cities, Towns and Villages in Any Part of the World

By Nick Wates

This book will help telephone professionals to: - Reduce on-the-job telephone stress - Enhance telephone communications skills - Build stronger customer relationships over the telephone - Learn practical, common sense telephone strategies that really work

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Book Information

Publisher: Routledge
Publish Date: 06/28/2017
Pages: 0
ISBN-13: 9781138412804
ISBN-10: 1138412805
Language: English

Full Description

Growing numbers of residents are getting involved with professionals in shaping their local environment, and there is now a powerful menu of tools available, from design workshops to electronic maps. The Community Planning Handbook is the essential starting point for all those involved: planners and local authorities, architects and other practitioners, community workers, students and local residents. It features an accessible how-to-do-it style, best practice information on effective methods, and international scope and relevance. Tips, checklists and sample documents help readers to get started quickly, learn from others' experience and to select the approach best suited to their situation. The glossary, bibliography and contact details provide quick access to further information and support. This fully updated new edition contains extra material on following up after community engagement activities.

About the Author

Nick Wates is a writer, researcher, publisher and project consultant specialising in community involvement in planning and design. He is director of Nick Wates Associates Limited, Community Planning Specialists, and Site Editor of communityplanning.

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