Customer Loyalty Loop: The Science Behind Creating Great Experiences and Lasting Impressions

The Customer Loyalty Loop: The Science Behind Creating Great Experiences and Lasting Impressions

By Noah Fleming

How do you grow a truly sustainable business in the hypercompetitive 21st century. By using the practical, psychology-based strategies in this book to dive into the mind of your customer and enhance your business's customer experience by creating buying loops that keep your customers coming back for more.

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Book Information

Publisher: Career Press
Publish Date: 11/21/2016
Pages: 240
ISBN-13: 9781632650665
ISBN-10: 1632650665
Language: English

Full Description

How do you grow a truly sustainable business in the hypercompetitive 21st century? By using the practical, psychology-based strategies in this book to dive into the mind of your customer and enhance your business's customer experience by creating buying loops that keep your customers coming back for more. The Customer Loyalty Loop includes proven, science-backed secrets for building legions of loyal customers who will become evangelists for your business, buy from you repeatedly, and actually enjoy doing business with you. You will learn a wide variety of simple but powerfully effective strategies, such as:
  • How to stop using gimmicks and trick promotions to encourage repeat business, and what to do instead that will keep your customers coming back for more.
  • How to use the Butler Secret to achieve results superior to any marketing campaign or promotion you'll ever dream up.
  • Why providing the best customer service isn't enough anymore, and what you must do instead if you want your business to keep growing in the 21st century.
  • The Bentley Strategy that will immediately and dramatically increase customer loyalty to your business.
  • And many more proven tactics and strategies.
  • About the Author

    Since 2005, Noah Fleming has helped his clients discover the goldmine of profits hiding right inside their businesses. He is a sought-after business strategy consultant, high-impact speaker, and the author of Evergreen: Cultivate the Enduring Customer Loyalty that Keeps Your Business Thriving (AMACOM).

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