Difficult Conversations: How to Discuss What Matters Most
What We're Saying
In the book The First 90 Days, Michael Watkins talks about how the President of the United States gets 100 days to prove himself, but you are given 90 days in your new job. He states that the first three months can be a make or break time. Watching the inaugural yesterday led me back to this book. READ FULL DESCRIPTION
-- how t start the conversation without defensiveness
-- why what is not said is as important as what is
-- ways of keeping and regaining your balance in the face of attacks and accusations
-- how to decipher the underlying structure of every difficult conversation
Filled with examples from everyday life, Difficult Conversations will help you on your job, at home, or out of the world. It is a book you will turn to again and again for advice, practical skills, and reassurance.