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Humans Are Underrated: What High Achievers Know That Brilliant Machines Never Will

Geoff Colvin

As technology races ahead, what will people do better than computers? What hope will there be for us when computers can drive cars better than humans, predict Supreme Court decisions better than legal experts, identify faces, scurry helpfully around offices and factories, even perform some surgeries, all faster, more reliably, and less expensively than people?

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Book Information

Publisher: Portfolio
Publish Date: 08/04/2015
Pages: 256
ISBN-13: 9781591847205
ISBN-10: 1591847206
Language: English

What We're Saying

September 01, 2015

Our business book bestsellers for the month of August, 2015 READ FULL DESCRIPTION

August 27, 2015

Jerry Kaplan discusses the dangers of artificial intelligence and how to prevent them from becoming a dystopic reality. READ FULL DESCRIPTION

August 06, 2015

Geoff Colvin asks (and answers) As machines get better than us at almost every task—mental and physical—what jobs will be left for us to do? READ FULL DESCRIPTION

August 19, 2015

Geoff Colvin answers a few of our questions about how humans are underrated in an age of rapid technological advancement. READ FULL DESCRIPTION

November 10, 2015

We begin taking a closer look at the books in the 2015 800-CEO-READ Business Book Awards longlist by looking at five in the General Business category. READ FULL DESCRIPTION

Full Description

As technology races ahead, what will people do better than computers? What hope will there be for us when computers can drive cars better than humans, predict Supreme Court decisions better than legal experts, identify faces, scurry helpfully around offices and factories, even perform some surgeries, all faster, more reliably, and less expensively than people? It's easy to imagine a nightmare scenario in which computers simply take over most of the tasks that people now get paid to do. While we'll still need high-level decision makers and computer developers, those tasks won't keep most working-age people employed or allow their living standard to rise. The unavoidable question--will millions of people lose out, unable to best the machine?--is increasingly dominating business, education, economics, and policy. The bestselling author of Talent Is Overrated explains how the skills the economy values are changing in historic ways. The abilities that will prove most essential to our success are no longer the technical, classroom-taught left-brain skills that economic advances have demanded from workers in the past. Instead, our greatest advantage lies in what we humans are most powerfully driven to do for and with one another, arising from our deepest, most essentially human abilities--empathy, creativity, social sensitivity, storytelling, humor, building relationships, and expressing ourselves with greater power than logic can ever achieve. This is how we create durable value that is not easily replicated by technology--because we're hardwired to want it from humans. These high-value skills create tremendous competitive advantage--more devoted customers, stronger cultures, breakthrough ideas, and more effective teams. And while many of us regard these abilities as innate traits--"he's a real people person," "she's naturally creative"--it turns out they can all be developed. They're already being developed in a range of far-sighted organizations, such as: - the Cleveland Clinic, which emphasizes empathy training of doctors and all employees to improve patient outcomes and lower medical costs;
- the U.S. Army, which has revolutionized its training to focus on human interaction, leading to stronger teams and greater success in real-world missions;
- Stanford Business School, which has overhauled its curriculum to teach interpersonal skills through human-to-human experiences. As technology advances, we shouldn't focus on beating computers at what they do--we'll lose that contest. Instead, we must develop our most essential human abilities and teach our kids to value not just technology but also the richness of interpersonal experience. They will be the most valuable people in our world because of it. Colvin proves that to a far greater degree than most of us ever imagined, we already have what it takes to be great.

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