Just Listen: Discover the Secret to Getting Through to Absolutely Anyone (Special)

Just Listen: Discover the Secret to Getting Through to Absolutely Anyone (Special)

By Mark Goulston

What would happen if you could persuade anyone to hear your point of view? Learn how to get through to people so that you can bring about real change and build deeper, more meaningful relationships in work and in life.

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Book Information

Publisher: Amacom
Publish Date: 09/01/2009
Pages: 256
ISBN-13: 9780814414033
ISBN-10: 0814414036
Language: English

Full Description

Drawing on his experience as a psychiatrist, business consultant, and coach, author Mark Goulston combines his background with the latest scientific research to help readers turn the "impossible" and "unreachable" people in their lives into allies, devoted customers, loyal colleagues, and lifetime friends. Just Listen does this by providing simple but powerful techniques readers can use to really get through to people. You'll learn how to: make a powerful and positive first impression; listen effectively; make even a total stranger (potential client) feel understood; talk an angry or aggressive person away from an instinctual, unproductive reaction and toward a more rational mindset; and achieve buy-in--the linchpin of all persuasion, negotiation, and sales. Whether they're coworkers, friends, strangers, or enemies, the first make-or-break step in persuading anyone to do anything is getting them to hear you out. With this groundbreaking book, readers will be able to master the fine but critical art of effective communication.

About the Author

Mark Goulston (Los Angeles, CA) is a psychiatrist, business consultant, executive coach, and FBI and police hostage negotiation trainer. A bestselling author whose books include Get Out of Your Own Way and Get Out of Your Own Way at Work, he writes a column on leadership for Fast Company and "Solve Anything with Dr.

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