Proactive Reviews: How to make your organisation learn from experience

Target group This book is for practitioners. The target group is employees and managers in knowledgebased organizations such as pharmaceutical companies, engineering consultants, and IT businesses, and I feel quite convinced that public sector organisations such as hospitals or the police could benefit from adopting the methods introduced here as well. The size of the organisation is not crucial; however what is crucial is the need to learn from experience. The more the organisation depends on information and development, the more important it is that the relevant employees are able to create this knowledge as fast as possible. Managers who are looking for a method for knowledge sharing and knowledge creation can just read chapters one and two. The remaining chapters go into more details and are aimed at employees and managers who are to run the process of Proactive Reviews within their organisation. David Gurteen, Director, Gurteen Knowledge The Proactive Review is the one of simplest and most effective of all knowledge sharing tools. The is book is a highly practical handbook that explains the review process in detail. If you wish to help the people in your organisation to more effectively share their knowledge with each other then read this book. Wayne Watters, Vice President for Organizational Development, Oracle EMEA The structured process of a Proactive Review - in which a facilitator guides the discussion reveals information, challenges, and observations that otherwise may not have been explicitly understood or addressed during the actual activities.