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TouchPoints: Creating Powerful Leadership Connections in the Smallest of Moments

Douglas Conant, Douglas R, Mette Norgaard

Conant and Norgaard argue that interruptions and every point of contact with other people are overlooked opportunities for leaders to increase their impact and promote their organization's strategy and values.

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Book Information

Publisher: Jossey-Bass
Publish Date: 05/17/2011
Pages: 173
ISBN-13: 9781118004357
ISBN-10: 1118004353
Language: English

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May 18, 2011

We get pitched to a lot—about books, ideas, authors, projects; from authors, publicists, agents and publishers. It is part of what we do here, and listening to all comers is part of how we weed through the massive amount of material that is published each year, find what we think are the best projects, make connections and stay successful. But it can get a little tiring at times, especially when you know someone isn't really thrilled about the project, idea or author they're pitching. READ FULL DESCRIPTION

December 22, 2011

Over the course of this week, we will be introducing, by category, the candidates for the 2011 800-CEO-READ Business Book Awards. Even though only one of the candidates can win the big prize, good business books deserve an audience, and perhaps one on this list will be the winning book. . READ FULL DESCRIPTION

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A fresh, effective, and enduring way to lead--starting with your next interaction

Most leaders feel the inevitable interruptions in their jam-packed days are troublesome. But in TouchPoints, Conant and Norgaard argue that these--and every point of contact with other people--are overlooked opportunities for leaders to increase their impact and promote their organization's strategy and values. Through previously untold stories from Conant's tenure as CEO of Campbell Soup Company and Norgaard's vast consulting experience, the authors show that a leader's impact and legacy are built through hundreds, even thousands, of interactive moments in time. The good news is that anyone can develop "TouchPoint" mastery by focusing on three essential components: head, heart, and hands.

TouchPoints speaks to the theory and craft of leadership, promoting a balanced presence of rational, authentic, active, and wise leadership practices. Leadership mastery in the smallest and otherwise ordinary moments can transform aimless activity in individuals and entropy in organizations into focused energy--one magical moment at a time.

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