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Writing Effective Policies and Procedures: A Step-By-Step Resource for Clear Communication

Nancy Campbell

Policies and procedures aren't glamorous, but they're essential for making a company run efficiently and legally. Now managers have a definitive guide to creating clear, accurate Pand P documents. Written in a friendly, informal style and loaded with examples, checklists, guidelines, quick tips, work plans, and forms, it is ready for immediate use.

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Book Information

Publisher: Amacom
Publish Date: 02/23/1998
Pages: 412
ISBN-13: 9780814438992
ISBN-10: 0814438997
Language: English

Full Description

A step-by-step resource for clear communication of all types of policies and procedures. Policies and procedures -- they're what make a company run efficiently and legally. Now managers have a definitive guide to creating accurate policies and procedures documents. The book is useful for professionals in such areas as: * health and safety * human resources * office management * administration * quality * manufacturing * customer service * finance and accounting. Readers will enjoy the unusually friendly, informal approach of this book. Loaded with examples, checklists, guidelines, quick tips, work plans, and forms, it is ready for immediate use. The book shows how to: * write (and design) documents clearly (so employees will understand and follow the policies) * plan, analyze, and research each element * help employees increase efficiency, reduce mistakes and frustration, and save time and money -- by providing clear guidelines to follow * avoid legal mistakes that can get a company in trouble.

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