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Leveraging the Power of Technology-ided, Human-Powered Experiences

By Joseph Michelli

While Airbnb’s technology fosters trust, drives efficient transactions, and personalizes search options, leaders in the company understand that truly memorable travel experiences require a host community that delivers personal care through hospitality (defined at Airbnb as “service with heart”).

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The Importance and Anguish of First-Level Leaders

By Scott Jeffrey Miller, Todd Davis, Victoria Roos Olsson

"We know your role is difficult, but it is worth doing—and doing well—because you can truly improve the lives and careers of your team members. That’s not hyperbole."

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Leading in a Fast-Changing Global World

By Farooq Kathwari

"In today’s complicated world, all of us have a responsibility to be leaders as citizens—of our communities, our nations, and the world."

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How To Fight Racism Through Mindfulness

By Rhonda V. Magee

"The processes by which race is made and white supremacy is perpetuated are in our communities, our workplaces, our political organizations, everywhere human beings gather. … And even more important, seeing this might assist us in developing a deeper set of commitments to working for change."

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The Giving Pledge Needs the Healing Oath

By Michael J. Gelb

“Billionaires contribute to a diverse range of causes … These are noble efforts, but does the philanthropy make up for the harm inflicted upon workers, customers, communities and the environment, by the way the wealth is created?”

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A Guide to Success for the Defiant, Dangerous, and Different

By Sunny Bonnell, Ashleigh Hansberger

“Instead of doing everything people told us we should be doing, we did the opposite. Instead of burying vices like our obsessive perfectionism, rebelliousness, and weirdness, we made them our selling points.”

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Overcoming Women’s Workplace Conflicts Because of Different Social Identities

By Andrea S Kramer, Alton B Harris

“Women with different intersectionalities are likely to have significantly different workplace experiences and encounter significantly different career obstacles. These differing experiences and obstacles are, in large part, due to the different stereotype-driven biases directed against them because

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Distracted: A Manual for Living a Creative, Productive, and Happy Life In the Digital Age

By Brian Solis

“Somewhere along the way, we got distracted. As much as we multitask, love our devices and feel like we’re in control, deep down we know that something is off. Shortened attention spans, declines in critical thinking, lack of sleep, self-doubt and decreased creativity are just some of the effects coming

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Mastering the Basics: Simple Lessons for Achieving Success in Business

"In every industry, we all face hurdles and obstacles as well as opportunities and potential for success. I found myself referring back to what I had learned through the years and stating again, this time to a new audience, the importance of mastering the basics."

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Having Said That: Business Clichés to Avoid Like the Plague

By Robert Spector

“Caught between a rock and a hard place, listening to your CEO’s dry-as-dust dogand- pony show, you resist checking your phone because you’re a team player in a well-oiled machine. But left to your own devices, your attention turns to Minecraft or Instagram when the boss declares, ‘We’re raising the