Conversations for Change
February 04, 2011
I first met Shawn Kent Hayashi at our Author Pow Wow early this year. Her talk at the Pow Wow, as well as her book, Conversations for Change: 12 Ways to Say it Right When it Matters Most, are about understanding communication styles, and developing your own in order to achieve objectives and strengthen relationships. Recently, Shawn asked me a few questions about good books for leaders, and my opinions of communication that works, and doesn't.