Kicking some _______.

Todd and my lunch conversation yesterday turned towards work [as tends to regularly be the case]. The specific subject being this -- the blog. He brought up a post by Kathy Sierra over at Creating Passionate Users on helping your users kick ass.

"Where there is passion, there is a user kicking ass..." and by "kicking ass" we mean "being really good at something."

It leads to the question, how can you become the teacher? Or what I'd call, the enabler [read in deep Hollywood announcer voice]? What I'm curious about is how can we help you kick ass and rock your customers' world? Todd and I both decided we do a fair job of giving you the facts but what else can we be telling you? On a side note, here's another post from Kathy I found insightful on adding randomness to your service/product.