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Learning to listen more empathetically to others could make all the difference—for our organizations, our individual work, and in our personal lives. We simply learn more when we listen more, and it is the best way to form the kind of connections we all crave.
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Sara Horowitz's new book is based on an idea that is as old as humankind, and a tradition that is so entrenched in our country that we don’t even notice it. But it is still going strong even if it has been eroded. It is the idea of an “economic system of mutual obligation.”
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