Marsha Acker is an executive coach and facilitator who has spent more than two decades helping senior leaders at high-growth organizations work through the conversations they've been working around. Her Harvard Business Review article, "How to Avoid Common Miscommunications at Work," lays out the very approach at the heart of this book. She has also contributed to Curiosity in HBR's Emotional Intelligence Series. Marsha is the author of The Art and Science of Facilitation and Build Your Model for Leading Change, co-founder and CEO of Elevate Dialogue, founder of TeamCatapult, and host of the Defining Moments of Leadership podcast.