"What has happened to leadership? With all the crises and challenges we face and the increasingly risk-averse environment in which we operate, leadership has become generic, ephemeral, and bland. We have devolved from leaders into managers. Admiral Grace Murray Hopper said it best—you manage things, but you lead people. The problem is we're no longer leading. We're hiding behind committees. We're using the crutches of data and metrics to make our decisions for us. We blame policies and corporate culture for the problems our teams face rather than delivering the tough messages with a sense of ownership. The result of all of this is our people don't trust us anymore. Work has become transactional. They do the work and we pay them. It's a fee-for-service mindset. When they find someone who will pay them more for their services, they're gone. And when we no longer have need of their services, we simply cast those people aside. It's a toxic environment. It's hard for people to trust their leaders when they feel like they're simply a cog in the machine."