Right or Kind? Navigating the Soft Skills Revolution

Maxine Kamin

June 05, 2013

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"Do we care about talking to each other anymore, or are we settling for mostly texts, emails, tweets, and electronic quickies? Is this like quickie sex, compared to romantic adventures with all the accoutrements of a love making session? Are we too busy to really connect? What is the draw of fast talk? We often think that quick communication saves time. This is true in some cases. Relying only on cursory communication though runs the risk of misunderstanding, and a lot of hoopla about 'what did she mean by that e-mail?' Once those questions get started, they take on a life of their own and end up as huge time wasters, not time savers, and the intent of the communication may be lost, and so badly misinterpreted that trust goes astray in the translation. Let's regroup and think about the advantages of face-to-face communication, what might get in the way, and types of skills that promote cooperation, even in difficult instances."

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