"The best leaders make us feel unsure of ourselves. They help us recognize that what we think is true, is not. Their reflections make us stop and think. Then their questions break down our frames. They create these disruptions with courage, care, respect, and a firm belief in our highest potential. Although we are uncomfortable, this moment of uncertainty allows us to formulate a broader view of what we can do and who we can be. These leaders strengthen people as well as organizations."