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"By challenging our assumptions and making them stronger, we make our plans stronger, too. And by making our plans stronger, we increase the likelihood that they will succeed—not just in a best-case scenario, but even if the future turns out differently than we had hoped."
"Alan Mulally arrived in Dearborn like a Kansas cyclone, ripping through Ford's dark-paneled corridors like a twister through a trailer park. He would take a sledgehammer to the automaker's ossified silos, force long-time adversaries to kiss and make-up and challenge Ford's most cherished delusions. Over the next three years, he would also make Ford the most profitable automaker in the world. Mulally would do it as the rest of the American automobile industry fell apart in the face of the worst economic crisis since the Great Depression. And he would do it without taking a government bailout."
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