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"Someone is sabotaging your organization. Not deliberately. But that doesn't matter. The damage that this person is causing is just as bad, and maybe even worse, than it would be if he or she planned it. Day by day, operating under the radar, this person is undermining the work of your company. In effect, he or she is putting sand in your machine. And if you don't identify and redirect that person's destructive behavior (and eliminate its cause), your company's gears may suddenly grind to a halt."