ChangeThis · Jeanne Bliss · Jan 10, 2007

How to Become a Customer Action Hero in 10 Steps

by Jeanne Bliss

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"Rate your experience from 1 to 10." "Would you recommend our company?" We ask the questions of our customers. But what do we do with their answers? Jeanne Bliss gives us the action plan to actually make our customers happy with our services.

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