"In the high country of Guatemala, you'll find a self-proclaimed 'Social-preneur' CEO with degrees from Notre Dame and Wharton Business School who is on a mission to solve perhaps the biggest problem Guatemalans face in their everyday lives: unsafe drinking water. And, to accomplish that goal, this modern thinking business leader is using technology used by the ancient Romans, Egyptians, and Mayans, who laboriously used large clay water receptacles that were used to store fresh drinking water. These early versions of the modern filter took a terribly long time to manufacture and it was virtually impossible (and certainly impractical) to replicate on a large enough scale to solve a countrywide water filtration problem. But, after a Guatemalan professor discovered how to efficiently build a modern version of those receptacles and turn them into effective and culturally accepted water filters in a fraction of the time, opportunity came knocking for Ecofiltro CEO Philip Wilson and his company."

"The Customer Room is the glue that unites a leadership team to focus and improve customers' lives to earn the right to growth. Building a customer room to step leaders and the organization through your customers' lives and walk in their shoes monthly, quarterly, and annually is one of the most robust actions you can take to align leaders and drive customer-driven action. It engages leaders personally in customers' lives and unites them to make decisions. It establishes an accountability forum that transcends most governance meetings on the subject, where projects are reported but engaging in understanding and improving customers' lives is not always built-in."

"Linda Darling-Hammond, in the preface to her 1997 book The Right to Learn: A Blueprint for Creating Schools That Work, wrote: 'Rigid and bureaucratic, [our current education system] was never designed to teach all children effectively, to teach learners in all their varieties, to attend to each child's particular mix of aptitudes and barriers to learning. Educating all children effectively is the mission of schools today, yet great numbers of children still have no reasonable opportunity to acquire the knowledge and abilities that will help them thrive in and contribute to today's society.' As Linda Darling-Hammond points out in the quote above history has rendered judgments about the outcomes of our school system that do not reflect well on our record of success, assuming that the goal is to educate all our future citizens. Historically there have been (and remain) large segments of the United States population that have been educationally neglected despite the mandate to attend school. Since we've never succeeded before, is it even reasonable to consider it possible? I will argue that if we continue to enforce the delivery of instruction in the same way that it has been done for thousands of years, then the answer is no, it is not possible to educate all children. I will further argue that the answer could be yes, if we take seriously an approach to educating children that is grounded in the current scientific understanding of how the satisfaction of human needs causes effective and efficient learning."