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"If selling out is often sometimes necessary, how does one sell out…ethically? How does
one distinguish between an impossible choice made in difficult circumstances, versus a
calculated and selfish act of self-interest? How does one keep ethics and integrity at the
forefront of a choice that inherently involves a compromise in values?"
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"When the weeks sail by, dotted with accomplishment, it’s useful to appreciate them, but also to remember that they won’t all be that way. And when the bottom seems to be dropping out, that, too, won’t last."
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While Airbnb’s technology fosters trust, drives efficient transactions, and personalizes search options, leaders in the company understand that truly memorable travel experiences require a host community that delivers personal care through hospitality (defined at Airbnb as “service with heart”).
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"We know your role is difficult, but it is worth doing—and doing well—because you can truly improve the lives and careers of your team members. That’s not hyperbole."
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"In today’s complicated world, all of us have a responsibility to be leaders as citizens—of our communities, our nations, and the world."
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