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"The extreme inequality that exists in the contemporary United States and other countries is not the result of well-functioning markets or vast differences in natural ability. Rather, it results from political inequality and corrupted markets."
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"As the world of money continues to become a bigger and bigger part of our lives, we understand it less and less. … This is the most important discussion that we are not yet having."
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"If selling out is often sometimes necessary, how does one sell out…ethically? How does
one distinguish between an impossible choice made in difficult circumstances, versus a
calculated and selfish act of self-interest? How does one keep ethics and integrity at the
forefront of a choice that inherently involves a compromise in values?"
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"When the weeks sail by, dotted with accomplishment, it’s useful to appreciate them, but also to remember that they won’t all be that way. And when the bottom seems to be dropping out, that, too, won’t last."
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While Airbnb’s technology fosters trust, drives efficient transactions, and personalizes search options, leaders in the company understand that truly memorable travel experiences require a host community that delivers personal care through hospitality (defined at Airbnb as “service with heart”).
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