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"A long career in business has impressed upon me the unpredictability of success. As an entrepreneur and investor this lesson is particularly sobering.
When I started, I felt that my hard work and a modicum of intelligence would propel me to certain success. Simply put one foot in front of the other. But living in the Silicon Valley casino has changed my view.
Success is, after all, relative. There is much written about the short half-life of the joy experienced after receiving a significant windfall if others have received an even greater sum. It seems we can't even gauge our own success without comparison to others.
And in Silicon Valley, the relative distribution of success appears largely random. That is not to say that many of the successful icons of innovation aren't impressive; it's to say that in comparison to so many of the also-rans they are virtually indistinguishable. And that realization alone is humbling."
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"The world of work is going through a large-scale transition—much like the transition we went through from the agricultural economy to the Industrial Revolution. We are now in the age of digitization, automation, and acceleration—an age where critical skills and expertise will be an imperative for us to succeed in the economy.
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If you aren't ready and willing to learn every day and keep up with a rapidly changing world, you can't and won't stay competitive. Gone are the days when you could graduate with a four-year degree and feel secure that you had learned everything you needed to know to stay relevant for your entire career."
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"Big business today is under scrutiny like never before. Trust is flaky. Consumers are cynical. Many companies talk about playing a role in society—through philanthropic giving and environmentally sustainable practices. But few have defined their ambitions for life. Companies have a phenomenal impact on how people feel—our wellbeing. Yet there has been a deafening silence from the private sector about the central purpose of human existence. In our turbulent world of change, we desperately need a more human form of capitalism that places people at its heart—whether that's farmers supplying raw materials, factory workers creating goods, or shoppers buying and consuming products and services. We need business to embrace a wellbeing purpose with an audacious ambition: to make life feel better."
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"Consider how our smartphones, social media platforms, or even search engines alter the pace, pattern, and scale of our daily activities. Think about your own process for selecting restaurants, documenting moments, and sharing your thoughts with others and the role that your media plays in these activities.
Next, consider pictorial representations of data, or data graphics as a medium. How have data graphics proliferated their presence in our everyday life? Navigation systems guide us from one location to another through narrated directions accompanied by digital maps, annotated with points of interests like the nearest coffee shops, shoe stores, or art museums as alternative pathways to peak our interest and reroute us from our original destination. Aside from navigation aids, data graphics accompany news reports, research findings, and advertisements as both supporting evidence and alternative narratives. [...]
[...] When used with integrity and purpose, data graphics have the potential to help us, as humans, make sense of this intensely data focused world. Yet, the current state of data graphics is that they are often overused and underwhelming."
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"Innovation has moved from a distant abstraction in the business world to a front-and-center deliverable that is expected to show evidence of impact. But there is no guaranteed formula for finding ideas and executing on them for sustained impact. Users and buyers set moving expectations, investors are demanding and unforgiving, and society expects companies to contribute beyond the bottom line.
Change makers operate within the polarities of innovation—innovation is cool yet threatening, inevitable yet unpredictable, attractive yet avoided—and remain undeterred. They want to solve real problems by getting stuff done, even with the uncertainty, unpredictability, and ambiguity that defines their journey. They are guided by purpose, and are driven to create value benefiting investors and employees, users, buyers, partners, and the broader community in which they exist. They don't accept the status quo. They operate with urgency, and speed their progress by rolling up their sleeves and learning on the fly."
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