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"In the first wave of transformation, businesses standardized processes. Think Henry Ford and the assembly line, where steps in the overall process were broken down, measured, and optimized to achieve gains in efficiency. The second wave of transformation brought automated processes. Think business process reengineering powered by advances in information technology like desktop computers, large databases, and software that automated various tasks. Now, the third wave is bringing adaptive processes. Think of mobile map apps that continuously use real-time data to create living, dynamic, optimized maps that get hundreds of thousands of individual users to their destinations as quickly as possible. And then imagine that principle of adaptability extended to business processes across all industries, organizations, and functions—that's the third wave that is transforming business as we know it."
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"There is more to Agility than putting lipstick on a pig. Organizations that attempt to migrate to Agile approaches need to take accountability for their 'inner pig.' Any sector can espouse Agile practices, such as SCRUMS, Sprints, and Stand-ups. That is the easy part. The challenge that most organizations face is that they layer Agile approaches on top of their existing social system, without addressing the intricate web of local practices and tribalism that have developed over time."
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"San Francisco Giants manager Bruce Bochy is as gifted as any CEO we've ever met. Intelligence, strategy, creativity, courage, heart, and leadership presence—he's got the whole package. This guy gets leadership.
In a game that has enough data, statistics, and sabermetrics to tax a supercomputer, you can't adequately measure these character strengths, and you would certainly be hard-pressed to put a price tag on them. Like all great leaders, Boch is a blend of many attributes and actions that are paradoxical. His success is anchored in how he manages these paradoxes."
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"For most of my career, I focused on my next professional opportunity rather than on my present situation. I was committed to serving patients and to helping my company meet its goals; I was always looking down the line to what was coming next. What I was not fully committed to was the process of my own development—the learning and growth that builds a career by helping you to become a better version of yourself. I was smart, poised, well-trained and committed, but I was also resistant to change, angry at my boss (thinking that, after all, I should have been chosen for his role), easily upset when encountering obstacles, and fearful of failure.
Over the past 16 years, the practice of yoga has helped me to enhance my awareness of the present moment and to root my consciousness directly in it."
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"Diversity is like a speed bump. It makes us work harder, snaps us out of our comfort zone, and makes it hard to barrel ahead without thinking."
