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"There is no success without failure. Success is what you do after you fail. The people in my life who have become great successes have also suffered through quite a few failures. Those who avoid failure or try to help others avoid failure are really just impeding their progress.
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Failure itself is not a bad thing, but repeating the same mistake over and over is a tragedy. There is rarely a time in life when one cannot recover from failure. However, having consecutive failures can be unrecoverable. One of the reasons people have consecutive failures is that they are unable to see the value of or learn from the lesson of the first failed attempt."
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"While moving the revenue needle is still a critical benchmark for many modern marketers, our positions are no longer solely about supporting a sales team with the basics. Naturally, marketing tactics have become more sophisticated, but our roles have really been redefined by the value of one word: data.
By collecting and analyzing data, marketers can know if what we're doing makes an impact. We can point directly to why specific offers, emails, or thought leadership works (or doesn't work) for our customers. If your marketing organization is still just sales support, you're getting left behind. Not only are modern, data-driven marketers driving sales, we're monitoring or shaping a customer's experience with our brand."
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"Many people believe that design is a profession for artists and creative types.
In actuality, design is all around us—not just the beautiful things—and it's done by all of us, and it affects all of us.
It's not just the things that you own or interact with—like your new favorite shirt or smartphone—that are designed. The process by which they came to be exist was also designed. How the original ideas were conceived, the way those ideas were tested, the mechanics of how they were produced, distributed, sold and delivered—influenced by design.
All of it.
Design is a disciplined approach to discovering, identifying and capturing value.
The good news? Design is a teachable discipline—it has its own process, its own tools and its own way of working. It just hasn't been taught to most of us."
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"What is it that enables leaders to persevere through seemingly insurmountable challenges that at first seem to exceed our limits?
Make a list of leaders you admire and who have made a difference in the world. They could be living or dead. The chances are they all have one outstanding quality in common: they are bold.
A strong mind excels at speed, creativity, and decisive action. They are risk takers. It's not the only factor that drives success, but perhaps it is one of the most important in the age of overload. We all face the twin problems of deciding what to do and what to tune out. Creativity enables leaders to imagine different solutions to a problem and can help you "cut through the noise and focus on the signal," as high profile entrepreneur Elon Musk describes it. If you want to make
an impact, you need to act boldly, especially when the going gets tough."
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"Every business leader agrees that accountability is an essential ingredient in a healthy organizational culture. Which makes it all the more striking how little training there is out for leaders and managers on how to do it well. Employees are left carrying the bag—working for managers who don't have the relationship skills or emotional confidence to give them direct, early feedback with supportive guidance on how to make the changes the manager wants (but isn't saying).
The cost to teams and organizations is high and widespread."
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