Exceptional Experiences: Five Luxury Levers to Elevate Every Aspect of Your Business The President's Club Mindset: Inside the Winning Strategies of Tech's Most Successful Salespeople Converted: The Data-Driven Way to Win Customers' Hearts From Impressed to Obsessed: 12 Principles for Turning Customers and Employees Into Lifelong Fans The Experience Mindset: Changing the Way You Think about Growth The Jolt Effect: How High Performers Overcome Customer Indecision All Business Is Personal: One Medical's Human-Centered, Technology-Powered Approach to Customer Engagement The Business of Belonging: How to Make Community Your Competitive Advantage Inspired: How to Create Tech Products Customers Love Excellence Wins: A No-Nonsense Guide to Becoming the Best in a World of Compromise The Power of Value Selling: The Gold Standard to Drive Revenue and Create Customers for Life Five Platinum Service Principles for Creating Customers for Life The Soul of Strategy: Building Customer Centric Organizations Raving Fans Raise the Bar: An Action-Based Method for Maximum Customer Reactions The Challenger Customer: Selling to the Hidden Influencer Who Can Multiply Your Results Disney U: How Disney University Develops the World's Most Engaged, Loyal, and Customer-Centric Employees 501 Ways to Roll Out the Red Carpet for Your Customers: Easy-To-Implement Ideas to Inspire Loyalty, Get New Customers, and Make a Lasting Impression The Effortless Experience: Conquering the New Battleground for Customer Loyalty The New Sales. Simplified.: The Essential Handbook for Prospecting and New Business Development The Three Value Conversations: How to Create, Elevate, and Capture Customer Value at Every Stage of the Long-Lead Sale Legacy in the Making: Building a Long-Term Brand to Stand Out in a Short-Term World Personalized: Customer Strategy in the Age of AI The 8 Laws of Customer-Focused Leadership: New Rules for Building a Business Around Today's Customer The Hybrid Sales Channel: How to Ignite Growth by Bridging the Gap Between Direct and Indirect Sales You Can't Teach a Kid to Ride a Bike at a Seminar, 2nd Edition: Sandler Training's 7-Step System for Successful Selling (Revised) The Referral Mindset: 7 Easy Steps to Explosive Growth from Your Own Customers Amaze Every Customer Every Time: 52 Tools for Delivering the Most Amazing Customer Service on the Planet Msp to MVP: Building Unbreakable Partnerships in the Customer Success Era The Customer Loyalty Loop: The Science Behind Creating Great Experiences and Lasting Impressions
Exceptional Experiences: Five Luxury Levers to Elevate Every Aspect of Your Business The President's Club Mindset: Inside the Winning Strategies of Tech's Most Successful Salespeople Converted: The Data-Driven Way to Win Customers' Hearts From Impressed to Obsessed: 12 Principles for Turning Customers and Employees Into Lifelong Fans The Experience Mindset: Changing the Way You Think about Growth The Jolt Effect: How High Performers Overcome Customer Indecision All Business Is Personal: One Medical's Human-Centered, Technology-Powered Approach to Customer Engagement The Business of Belonging: How to Make Community Your Competitive Advantage Inspired: How to Create Tech Products Customers Love Excellence Wins: A No-Nonsense Guide to Becoming the Best in a World of Compromise The Power of Value Selling: The Gold Standard to Drive Revenue and Create Customers for Life Five Platinum Service Principles for Creating Customers for Life The Soul of Strategy: Building Customer Centric Organizations Raving Fans Raise the Bar: An Action-Based Method for Maximum Customer Reactions The Challenger Customer: Selling to the Hidden Influencer Who Can Multiply Your Results Disney U: How Disney University Develops the World's Most Engaged, Loyal, and Customer-Centric Employees 501 Ways to Roll Out the Red Carpet for Your Customers: Easy-To-Implement Ideas to Inspire Loyalty, Get New Customers, and Make a Lasting Impression The Effortless Experience: Conquering the New Battleground for Customer Loyalty The New Sales. Simplified.: The Essential Handbook for Prospecting and New Business Development The Three Value Conversations: How to Create, Elevate, and Capture Customer Value at Every Stage of the Long-Lead Sale Legacy in the Making: Building a Long-Term Brand to Stand Out in a Short-Term World Personalized: Customer Strategy in the Age of AI The 8 Laws of Customer-Focused Leadership: New Rules for Building a Business Around Today's Customer The Hybrid Sales Channel: How to Ignite Growth by Bridging the Gap Between Direct and Indirect Sales You Can't Teach a Kid to Ride a Bike at a Seminar, 2nd Edition: Sandler Training's 7-Step System for Successful Selling (Revised) The Referral Mindset: 7 Easy Steps to Explosive Growth from Your Own Customers Amaze Every Customer Every Time: 52 Tools for Delivering the Most Amazing Customer Service on the Planet Msp to MVP: Building Unbreakable Partnerships in the Customer Success Era The Customer Loyalty Loop: The Science Behind Creating Great Experiences and Lasting Impressions
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    Customer Relations Books

    Nordstrom Way to Customer Experience Excellence: Creating a Values-Driven Service Culture
    Robert Spector and Breanne O Reeves
    Paperback — Wiley
    $25.00
    Exceptional Experiences: Five Luxury Levers to Elevate Every Aspect of Your Business
    Neen James
    Hardcover — Page Two Books, Inc
    $29.95
    Sold Out
    The President's Club Mindset: Inside the Winning Strategies of Tech's Most Successful Salespeople
    Bob Kocis
    Paperback — Advantage Media Group
    $19.99
    Converted: The Data-Driven Way to Win Customers' Hearts
    Neil Hoyne
    Hardcover — Portfolio
    $27.00
    From Impressed to Obsessed: 12 Principles for Turning Customers and Employees Into Lifelong Fans
    Jon Picoult
    Hardcover — McGraw-Hill Companies
    $32.00
    The Experience Mindset: Changing the Way You Think about Growth
    Tiffani Bova
    Hardcover — Portfolio
    $30.00
    The Jolt Effect: How High Performers Overcome Customer Indecision
    Matthew Dixon and Ted McKenna
    Hardcover — Portfolio
    $31.00
    All Business Is Personal: One Medical's Human-Centered, Technology-Powered Approach to Customer Engagement
    Joseph A Michelli
    Hardcover — Matt Holt Books
    $30.00
    The Business of Belonging: How to Make Community Your Competitive Advantage
    David Spinks
    Hardcover — Wiley
    $30.00
    Inspired: How to Create Tech Products Customers Love
    Marty Cagan
    Hardcover — Wiley
    $16.99
    Excellence Wins: A No-Nonsense Guide to Becoming the Best in a World of Compromise
    Horst Schulze
    Hardcover — Zondervan
    $29.99
    The Power of Value Selling: The Gold Standard to Drive Revenue and Create Customers for Life
    Julie Thomas
    Hardcover — Wiley
    $28.00
    Five Platinum Service Principles for Creating Customers for Life
    Simon T Bailey
    Paperback — Simon T Bailey International, Inc
    $20.00
    The Soul of Strategy: Building Customer Centric Organizations
    Bernard J Jaworski and David E Sprott
    Hardcover — Wiley
    $30.00
    Raving Fans
    Ken Blanchard and Sheldon Bowles
    Hardcover — William Morrow & Company
    $25.99
    Sold Out
    Raise the Bar: An Action-Based Method for Maximum Customer Reactions
    Jon Taffer
    Paperback — Amazon Publishing
    $15.95
    The Challenger Customer: Selling to the Hidden Influencer Who Can Multiply Your Results
    Brent Adamson, Matthew Dixon, and Pat Spenner
    Hardcover — Portfolio
    $31.00
    Disney U: How Disney University Develops the World's Most Engaged, Loyal, and Customer-Centric Employees
    Doug Lipp
    Hardcover — McGraw-Hill Companies
    $32.00
    501 Ways to Roll Out the Red Carpet for Your Customers: Easy-To-Implement Ideas to Inspire Loyalty, Get New Customers, and Make a Lasting Impression
    Donna Cutting
    Paperback — Career Press
    $18.95
    The Effortless Experience: Conquering the New Battleground for Customer Loyalty
    Matthew Dixon, Nick Toman, and Rick Delisi
    Hardcover — Portfolio
    $31.00

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