From the company behind The 7 Habits of Highly Effective People and The 4 Disciplines of Execution comes a groundbreaking guide that reveals how high expectations and building trust work together to drive sustained, exceptional results--without burnout. Most leaders believe they have to choose between driving results and supporting their people.
Expect a Lot, Care a Lot shows how the best leaders do both at the same time.
Grounded in research across sixty countries and refined through thousands of real-world implementations, the authors introduce six critical practices that consistently move teams into the highest levels of engagement and performance.
These six practices show leaders how to:
- Align purpose and performance so people know what matters--and why
- Communicate as a coach to unlock ownership and capability
- Delegate in ways that build capacity, not dependency
- Use feedback as daily fuel for growth and results
- Manage energy as a renewable asset, not something to expend
- Turn one-on-ones into the engine of trust, clarity, and accountability
Practical, repeatable, and grounded in how work actually gets done, each practice translates directly into everyday leadership behavior. Whether you lead a small team or a global organization,
Expect a Lot, Care a Lot offers a clear, proven system for driving performance while strengthening the people who make it possible.