Name: Measure What Matters to Customers: Using Key Predictive Indicators (Kpis)
Brand: Wiley
SKU: 9780471752943
Price: 80.0 USD
Availability: InStock

Measure What Matters to Customers: Using Key Predictive Indicators (Kpis)

By Ronald J Baker

Hardcover – Illustrated

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Measure What Matters to Customers reveals how to capitalize on Key Predictive Indicators (KPIs), the innovative measures that define the success of your enterprise as your customers do. If you want to increase your company's profits by working smarter, this is the book for you.