What Happens When Computerized Care Prioritizes Profit Over Patients?

Critical care medicine specialist Dr. Michael Mass spends most of his time treating patients who require intensive care. When a strange occurrence puts one of his patient's lives in jeopardy, Dr. Mass begins an investigation that uncovers a devastating truth: The local hospital's electronic health record system has been deliberately compromised.

In Medical Malfunction, readers follow as Dr. Mass and his colleagues trace a pattern of preventable crises and deaths which leads them to confront the role of artificial intelligence and the influence of administrators willing to sacrifice the welfare of patients for personal profit and institutional gain. They're faced with difficult questions: Is the electronic health record merely a helpful tool for medical professionals, or does it have undue influence over patient care? As artificial intelligence seeps into and between the complex processes of healthcare systems, who benefits and how? And how far will those who benefit go to keep evidence of their interference from reaching the public?

As Dr. Mass and his colleagues get closer to the truth, it becomes clear that it's not just their patients' lives in danger, but now theirs as well. The stakes are nothing less than life and death.