Most Recent Posts
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ChangeThis
5 Secrets for Co-Creation Partnerships
By Chip R. Bell
A partnership can be a key to accessing the customer’s imagination. Done properly, it is an alliance of trust and a liaison of equality.
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New Releases
Books to Watch | September 22, 2020
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Book Giveaways
Zconomy: How Gen Z Will Change the Future of Business—And What to Do about It
The most complete and authoritative guide to Gen Z, describing how leaders must adapt their employment, sales and marketing, product, and growth strategies to attract and keep this important new generation of customers, employees and trendsetters.
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ChangeThis
Why We Still Haven’t Found What We’re Looking For
By Nilofer Merchant
Mount Mary University invited Nilofer Merchant to give a leadership talk on Onlyness and its relationship to the 100th anniversary of Suffrage. This essay serves as that glance backward to inform a manifesto, a future vision worthy of us all.
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New Releases
Books to Watch | September 15, 2020
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Book Giveaways
Cassandra Speaks: When Women Are the Storytellers, the Human Story Changes
This book is about what happens when women are the storytellers too—when we speak from our authentic voices, when we flex our values, when we become protagonists in the tales we tell about what it means to be human.
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Editor's Choice
The Innovation Delusion: How Our Obsession with the New Has Disrupted the Work That Matters Most
By Dylan Schleicher
Nobody is really anti-innovation—at least not many people, not anymore. But, as the authors of THE INNOVATION DELUSION make clear, it is not the most important element in our lives, or in the economy.
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ChangeThis
Making Inclusive Design a Priority
By Annie Jean-Baptiste
As diversity and inclusion champion Joe Gerstandt reminds us, “If you do not intentionally, deliberately and proactively include, you will unintentionally exclude.” This phrase is often repeated at Google to remind our teams that merely wanting to do the right thing isn’t enough.
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New Releases
Books to Watch | September 8, 2020
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Book Giveaways
Inside Your Customer's Imagination: 5 Secrets for Creating Breakthrough Products, Services, and Solutions
“Chip Bell’s unique perspective, lively illustrations, and practical advice result in one terrific resource for anyone eager to tap a customer’s ingenuity for creating breakthrough results.” —Jeanne Bliss, founder and CEO, CustomerBliss; and cofounder, Customer Experience Professionals Association (CXPA)
