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"From the world’s largest corporations to the smallest start-ups, businesses today are partnering with futurists and visionaries in a way they never have. And that’s because the future is speeding toward them at a rate it never has."
"One day, seemingly out of the blue, an unsettling whisper begins in our soul. First quietly, and then with a growing cadence. ‘Smoldering discontent’ is what I call it, and I experienced it firsthand."
"Here's the thing about business. It's not about you. Or me. People create businesses to solve problems. To help their clients get from Point A to Point B. Whether that's helping save them from a toxic relationship, assisting them in designing their dream kitchen, or motivating them to lose fifty pounds, businesses exist to serve."
"Profit and non-profit enterprises are living people systems. Embracing this belief (and its implications) will significantly change your leadership for the better. Customers, employees and leaders are not commodities and they are not separate from one another. They are different, but they are not separate."
