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"When we mediate, manage, or reduce the conflict, we necessarily reduce the energy available for productive problem-solving. When we respect the tension and use that energy to create instead of destroy, the results can be transformative."
"Is your organization talent rich, talent poor, or somewhere in between? Accurately appraising your current level of talent wealth will guide you in taking appropriate action to improve or maintain your competitive advantage."
"Those of us who have taken on business as our life's work must now elevate our thinking. We must dare to be different. Let's stop fixating on which pic to post on which channel. Instead, dedicate yourself and your company to the endeavor of becoming an agent and facilitator of the transformations that people want to make in their lives."
"What I discovered in my research is that there are seven steps to achieving constant creation, and living an authentically innovative life. Some of them might seem at odds, but in combination, they create the alchemy for success."
"The Expectation Gap is the most significant source of employee performance problems organizations face today. Many employees simply don’t know what’s expected of them. And, by the way, managers: Remember that just because you think expectations are clear doesn’t necessarily mean that they are clear to employees, or that expectations are aligned."
