About Peter Franklin
Helen Spencer-Oatey is Managing Director of GlobalPeople Consulting Ltd. (GPC) and Emeritus Professor of Intercultural Communication at the University of Warwick. Working at the interface of psychology and communication, she is internationally renowned for her writings on intercultural rapport, relationships and communication. She has also developed a wide range of popular diagnostic tools and professional development resources for organisations, teams, and individuals. Helen has lived and worked in contexts of diversity throughout her career, including for many years as a young British female leader in China.