We’ve long been known in the industry as a place with real human beings that have years of experience and expertise. About half the company has been working here for over a decade—some for over two decades—but we’ve also been adding people in every department since the beginning of 2020 when the pandemic hit to further strengthen our staff and services, to better support the customers, publishers, and authors we serve in a time of transition, and to remain both flexible in what we can offer and firmly rooted in human service.

So whether it's knowledge of the history and current trends in publishing, helping authors navigate book sales and the speaking circuit, how to customize books for a specific audience or client, or our intimate and hard-earned knowledge of how to physically move books around the country and around the world on a specific deadline, we offer a wealth of knowledge and experience to help you steer your book and your message in a constantly changing and sometimes chaotic industry.

We are a human company.

Sales Specialist

Dan Brouchoud

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Customer Service Manager

Meg Bacik

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Senior Customer Service Specialist

Roy Normington

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Customer Service Specialist

Ava Bush

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Custom Projects Director

Michael Jantz

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Custom Projects Coordinator

Emily Brzezinski

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Fulfillment & Logistics Specialist

Andrew Koenig

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Marketing & Editorial Director

Dylan Schleicher

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Creative Director

Gabbi Cisneros

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Social Media Manager and Editorial Assistant

Jasmine Gonzalez

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Logistics & Warehouse Manager

Todd Lazarski

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Receiving & Inventory Specialist

Mike Schauwitzer

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Packaging and Inventory Specialist

Sahan Jayasuriya

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Production & Design Lead

Terry Tayler

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Technology Director

Zach Karpinski

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Marie Montalbano

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Accounts Payable

Dawn Montalbano

Operations Director

Ryan Schleicher

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Managing Director

Sally Haldorson

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Owner, President & CEO

Rebecca Schwartz

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Owner & Chair

Carol Grossmeyer

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