John Manning is president of Management Action Programs, Inc. He has diverse experience in business leadership, having held executive positions in Fortune 500 companies in operations, marketing, and sales. Formerly the director of operations for McKesson Water Products, Inc., he was also part of a leadership team that took the company national. This move made McKesson one of the largest bottled-water companies in the United States. Katie Roberts is a freelance business and marketing writer/editor. She is a former television reporter, award‐winning magazine editor and writer, and a nonprofit business organization founder/director.
