Mark Miller started his Chick-fil-A career in 1977 working as an hourly team member. In 1978, he joined the corporate staff as the sixteenth employee--he divided his time between the warehouse and mailroom. Since then, Mark has provided leadership for Corporate Communications, Field Operations, Quality and Customer Satisfaction, Training and Development, Organizational Effectiveness, and Leadership Development. Mark's desire to encourage and equip leaders has taken him around the globe. His writing has reached around the world as well. Today, there are over 1 million copies of his books in print in twenty-five languages.
