Age of Customer Equity: Data-Driven Strategies to Build a Sustainable Company

The Age of Customer Equity: Data-Driven Strategies to Build a Sustainable Company

By Allison Hartsoe

EVERY CUSTOMER IS UNIQUE For many companies, large and small, customer data is a noisy mess. There are problems across the ecosystem from partners to page views and from KPIs to campaign tracking. The biggest problem is not the technical data silos but our inability to hear the humans behind the data. .

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Book Information

Publisher: Dataforge Press
Publish Date: 10/05/2021
Pages: 198
ISBN-13: 9781737518105
ISBN-10: 1737518104
Language: English

Full Description

EVERY CUSTOMER IS UNIQUE

For many companies, large and small, customer data is a noisy mess. There are problems across the ecosystem from partners to page views and from KPIs to campaign tracking. The biggest problem is not the technical data silos but our inability to hear the humans behind the data.

In The Age of Customer Equity, Allison Hartsoe helps you cut through the noise and gives you the tools you need to humanize your data to connect to the right customers at the right time. Interviews with customer-centric data leaders and case studies shine a light on the successes and struggles of data analytics leadership to give you a sense of reality and arm your strategic thinking. Hartsoe teaches you how to:

  • Uncover customer behavior, identify opportunities to amplify marketing ROI, and optimize your opportunity costs
  • Alight your teams to clear hurdles and create long-term 9- and 10-figure gains
  • Spot the largest vulnerabilities in your company, diagnose what you need, and build a journey to a more powerful customer-centric future

About the Author

Allison's experience and passion for analysis allow her to see future trends and relate it all the way back to the tactical moves her clients need to make today. She has built and executed digital customer analytics strategies for Fortune 500 customers including Nike, BlackRock, New England Biolabs, GlaxoSmithKline, HP, Intel, Microsoft, and Seagate as well as fast DTC companies including Dagne Dover, Paul Fredrick, and Xero Shoes.

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