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Divide or Conquer: How Great Teams Turn Conflict Into Strength

Diana McLain Smith

Smith shows how to build work relationships that are flexible and strong enough to survive the toughest challenges, and illustrates how relationships among leaders determine the success or failure of any organization.

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Book Information

Publisher: Portfolio
Publish Date: 05/31/2008
Pages: 290
ISBN-13: 9781591842040
ISBN-10: 1591842042
Language: English

What We're Saying

June 20, 2008

There's a new excerpt up on our Excerpts Blog. The excerpt is taken from Divide or Conquer: How Great Teams Turn Conflict into Strength by Diana McLain Smith. This chapter examines the the Steve Jobs/John Sculley breakup at Apple in the 1980s, a conflict that nearly destroyed the company. READ FULL DESCRIPTION

June 20, 2008

The following excerpt is taken from Divide or Conquer: How Great Teams Turn Conflict into Strength by Diana McLain Smith. This chapter examines the the Steve Jobs/John Sculley breakup at Apple in the 1980s, a conflict that nearly destroyed the company. From the publisher: "Smith shows us how to build work relationships that are flexible and strong enough to survive the toughest challenges. READ FULL DESCRIPTION

December 05, 2008

The books on our 2008 shortlist for the HR & Organizational Development Category are: Reward Systems: Does Yours Measure Up? by Steve Kerr (Harvard Business Press, December 2008) Business Press is doing business book fans everywhere a great service by publishing the Memo to the CEO series, a set of easily accessible and well-researched books from experts on leadership issues. In Reward Systems, Steve Kerr points out the problems with most reward (or incentive) programs, distilling years of experience to present a three-step process for creating a simple yet effective rewards system that will improve both performance and motivation in your workplace. READ FULL DESCRIPTION

March 17, 2008

Ask 8cr! is a section of our blog used as a forum to address the kinds of issues and challenges people are having in the workplace. We take these issues and apply a business book we feel offers a viable solution. READ FULL DESCRIPTION

Full Description

How relationships among leaders determine the success or failure of any organization
No one would dispute the idea that relationships matter in business. Yet despite their obvious importance, they remain largely a mystery. Why do some conflicts get resolved quickly while others lead to permanent animosity? Why do some relationships grow stronger over time, others more fragile?
Diana McLain Smith argues that most of us never even think about our relationships, at least not until they get into trouble?and by then it may be too late. Convinced that others have attitude problems, we focus on getting them to change. But that never works; it just convinces our colleagues that we?re the source of the problem. What we need to change, Smith argues, are the patterns of interaction between us.
Smith shows us how to build work relationships that are flexible and strong enough to survive the toughest challenges. She draws on fascinating case studies, especially the Steve Jobs/John Sculley meltdown, which nearly destroyed Apple in the 1980s.
This book will break the myth that relationships are too mysterious to decode and too difficult to change. It offers powerful tools that can help anyone, from new recruits to CEOs.

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