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First, Break All the Rules: What the World's Greatest Managers Do Differently

Marcus Buckingham, Curt Coffman

Based on the largest study of its kind ever undertaken, more than 80,000 managers in 400 companies reveal revolutionary insights about successful managerial behavior.

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Book Information

Publisher: Simon & Schuster
Publish Date: 05/01/1999
Pages: 272
ISBN-13: 9780684852867
ISBN-10: 0684852861
Language: English

What We're Saying

April 08, 2009

Inc. Magazine is celebrating 30 years of publication this month and as a part of their coverage have put together "The Business Owner's Bookshelf" - 30 books people running small businesses should read. Here is the list in its entirety: Against the Gods: The Remarkable Story of Risk, by Peter Bernstein (1996) The Art of the Start: The Time-Tested, Battle-Hardened Guide for Anyone Starting Anything, by Guy Kawasaki (2004) The Box: How the Shipping Container Made the World Smaller and the World Economy Bigger, by Marc Levinson (2006) Brand New: How Entrepreneurs Earned Consumers' Trust from Wedgwood to Dell, by Nancy F. READ FULL DESCRIPTION

October 15, 2007

Tomorrow: Bosses' Day

By 800-CEO-READ

Tomorrow's Bosses' Day. The level of enthusiasm for this Hallmark holiday varies from employee to employee -- I know folks who go so far as to buy their boss custom gift baskets to those who begrudgingly buy the boss a card from the corner store. Whatever your level of enthusiasm, the core of the day's mission is admirable -- that of showing appreciation. READ FULL DESCRIPTION

October 08, 2007

Last week, The Wall Street Journal announced their Top Small Workplaces 2007 winners. The Journal asked the folks who run those places what books they would recommend to others trying to create first-class workplaces. Here the alphabetical list of their selections. READ FULL DESCRIPTION

August 25, 2008

There has been quite a run in the blogosphere in the last two weeks with people recommending business books. Josh Kauffman may have started this tidal wave with his updated 2008 version of The Personal MBA. His list is 77 books long with the mantra "skip b-school and the $100,000 loan: you can get a world-class business education simply by reading these books. READ FULL DESCRIPTION

August 24, 2011

With weary conviction, F. Scott Fitzgerald wrote near the end of his life that "There are no second acts in American lives. " He gets picked on a lot for that, mostly because it's an easy and somewhat eloquent introduction to the many stories that get written about second acts in American life. READ FULL DESCRIPTION

Full Description

In "First, Break All the Rules," Gallup presents the remarkable findings of its massive in-depth study of great managers those who excelled at turning each employee s talent into performance.
The world s greatest managers differ in sex, age, and race. They employ different styles and focus on different goals. Despite their differences, great managers share one trait: They break virtually every rule conventional wisdom holds sacred. They don t believe that, with enough training, a person can achieve anything he sets his mind to. They don t try to help people overcome their weaknesses. They disregard the golden rule. They even play favorites.
Companies compete to find and keep the best employees using pay, benefits, promotions, and training. But these well-intentioned efforts often miss the mark. The front-line manager is the key to attracting and retaining talented employees. This amazing book explains how the best managers select employees for talent rather than for skills or experience, how they set expectations, how they motivate people, and how they develop people.
Gallup s research based on 80,000 managers in 400 companies produced twelve simple questions that distinguish the strongest departments of a company from the rest. "First, Break All the Rules" introduces this essential measuring stick and proves the link between employee opinions and productivity, profit, customer satisfaction, and rate of turnover."

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