How to Lead a Values-Based Professional Services Firm: 3 Keys to Unlock Purpose and Profit

How to Lead a Values-Based Professional Services Firm: 3 Keys to Unlock Purpose and Profit

By Don Scales and Fran Biderman-Gross

"Brand values -- the core attributes and beliefs of a company -- are the heart and soul of any professional services firm. Professional services firm that consistently deliver on their brand values, such as ad agency R/GA and consultancy Accenture, achieve spectacular growth. But all it takes is one misstep, and a services firm can collapse overnight as Arthur Andersen did.

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Book Information

Publisher: Wiley
Publish Date: 01/29/2020
Pages: 240
ISBN-13: 9781119621522
ISBN-10: 1119621526
Language: English

Full Description

We live in a values-driven world. As times change, businesses must evolve. The way that leaders have run companies for generations is no longer relevant.Today -- Purpose wins over products. Values win over features. Stories win over pitches.Everyone everywhere craves fulfillment. You must share the reason why you exist and infuse it into everything you do, in order to thrive. Many leaders see the shift in the market and make an effort to adapt. Companies quickly learn that one-off workshops and off-sites are not enough. Purpose is more than a press release. Your vision and mission statements should live in practice as well as print, and permeate through every aspect of your organization. You must close the gap between the messages you declare and the experiences you deliver. How to Lead a Values-Based Professional Services Firm shares the vital experience and valuable insights that leaders require to evolve their organizations and navigate the values-driven world we live in. - Live your purpose to stay alive and build a faithful following of clients and team members.
- Employ your authentic values as your guide through the modern market and drive profitability.
- Share meaningful stories that emotionally connect with today�s clientele to transform them into tomorrow�s brand ambassadors. 3 keys to unlock purpose and profit will enable you to turn the obstacles of the shifting market into your greatest opportunities, soar above your competitors, and grow your revenue beyond your highest projections.

About the Authors

Don Scales has more than three decades of experience leading professional services firms and has driven exceptional growth by aligning people around core values. He currently serves as Global CEO for Investis Digital, a groundbreaking digital communications firm.

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DON SCALES has more than three decades of experience leading professional services firms and has driven exceptional growth by aligning people around core values. He currently serves as Global CEO for Investis Digital, a groundbreaking digital communications firm. Prior to Investis Digital, Don was CEO of iCrossing, a performance marketing company that Don sold to Hearst Corporation for $325 million.

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