Mastering Communication at Work: How to Lead, Manage, and Influence

Mastering Communication at Work: How to Lead, Manage, and Influence

By Ethan F Becker and Jon Wortmann

Two well-known experts explain how tobecome a better manager through moreeffective communication Communications experts Ethan Becker and JonWortman dip into their vast playbook to teach corporateleaders and managers effective communicationtechniques designed to make them better leaders. Becker and Wortman show readers how to build trust, empower teams, serve clients, build relationships witheveryone they meet and much more.

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Book Information

Publisher: McGraw-Hill Education
Publish Date: 08/01/2009
Pages: 232
ISBN-13: 9780071625029
ISBN-10: 007162502X
Language: English

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Mastering Communication at Work is based on 45 years of research and working with over half-a-million clients around the world. From leaders of countries to leaders of companies to people just starting out in their career, Becker and Wortmann teach techniques that start with the essential wisdom of Aristotle and include the best practices in today's global organizations.

The book includes interviews with leaders who reveal the inside story of the communication secrets at:

  • The White House
    Doris Kearns Goodwin, presidential historian and Pulitzer Prize winning author
  • Google
    Laszlo Bock, Vice President, People Operations
  • EMI Publishing
    Big Jon Platt, President
  • IBM
    Jeanatte Horan, Vice President of Enterprise Business Transformation
  • Harvard Business School
    Tony Mayo, Director of the Leadership Initiative
  • The New York Giants
    Peter John-Baptiste, Director of Public Relations

Mastering Communication at Work provides clear, actionable advice you can put to use right away and simple drills to practice during your next meeting, one-on-one conversation--or even sitting at your desk.

Use Mastering Communication at Work as your coach and you'll see immediate results in yourself, your people, and your organization.

About the Authors

Jon Wortmann is an advisor and speaker on leadership, communication, and building trusted relationships. Trained at Harvard University, he has consulted with educational, nonprofit, startup, and Fortune 100 organizations. He is the principal at Muse Arts, LLC, a think tank and consultancy for leaders.

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Ethan F. Becker is president and senior coach/trainer for the Speech Improvement Company, the oldest communication coaching and training firm in America. He has worked with Apple, IBM, Canon, the New York Giants, the F.B.I., Harvard University, and other clients across the globe.

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