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Mastering Communication at Work: How to Lead, Manage, and Influence

Ethan F Becker, Jon Wortmann

Two well-known experts explain how tobecome a better manager through moreeffective communication

Communications experts Ethan Becker and JonWortman dip into their vast playbook to teach corporateleaders and managers effective communicationtechniques designed to make them better leaders.Becker and Wortman show readers how to build trust, empower teams, serve clients, build relationships witheveryone they meet and much more. Readers will findteachable techniques and skills drawn from case studiesand success stories of notable clients who have usedbetter communications to transform their organizations.


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Book Information

Publisher: McGraw-Hill
Publish Date: 08/01/2009
Pages: 232
ISBN-13: 9780071625029
ISBN-10: 007162502X
Language: English

Full Description

Mastering Communication at Work is based on 45 years of research and working with over half-a-million clients around the world. From leaders of countries to leaders of companies to people just starting out in their career, Becker and Wortmann teach techniques that start with the essential wisdom of Aristotle and include the best practices in today's global organizations.

The book includes interviews with leaders who reveal the inside story of the communication secrets at:

  • The White House
    Doris Kearns Goodwin, presidential historian and Pulitzer Prize winning author
  • Google
    Laszlo Bock, Vice President, People Operations
  • EMI Publishing
    Big Jon Platt, President
  • IBM
    Jeanatte Horan, Vice President of Enterprise Business Transformation
  • Harvard Business School
    Tony Mayo, Director of the Leadership Initiative
  • The New York Giants
    Peter John-Baptiste, Director of Public Relations

Mastering Communication at Work provides clear, actionable advice you can put to use right away and simple drills to practice during your next meeting, one-on-one conversation--or even sitting at your desk.

Use Mastering Communication at Work as your coach and you'll see immediate results in yourself, your people, and your organization.

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