Trauma to Triumph: A Roadmap for Leading Through Disruption (and Thriving on the Other Side)

Trauma to Triumph: A Roadmap for Leading Through Disruption (and Thriving on the Other Side)

By Mark Goulston and Diana Hendel

An organization-wide blueprint outlining the simple steps to successfully navigate through crisis or trauma, giving leaders at every level the guidance they need to create confidence, courage, and enthusiasm in their team---and come out stronger on the other side.


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Book Information

Publisher: HarperCollins Leadership
Publish Date: 03/23/2021
Pages: 128
ISBN-13: 9781400228379
ISBN-10: 1400228379
Language: English

What We're Saying

November 23, 2021

Porchlight's Managing Director Sally Haldorson takes readers inside the best Leadership & Strategy books of 2021. READ FULL DESCRIPTION

November 18, 2021

"The authors who make up this year’s Porchlight Business Book of the Year Awards longlist gift us with a feast of new ideas to explore and, even more valuable, a renewed sense of possibility.” READ FULL DESCRIPTION

Full Description

When you turn a crisis or even a trauma into a learning moment, it will turn fear into courage and then determination. This leadership roadmap shows you the way to successfully navigating through crisis or trauma and coming out stronger on the other side.

Organizational trauma takes many forms. It could be a pandemic that disrupts the way people work. An economic meltdown. An act of violence. A failed merger. A layoff--or continual threats of one. Whatever the scenario, events like these can traumatize leaders and employees, sending everyone into survival mode.

Here's the good news: when leaders navigate a traumatic event effectively, the organization doesn't just survive.

In Trauma to Triumph, Mark Goulston, MD, and Diana Hendel present a visionary and tactical roadmap to help leaders create stability amid chaos and uncertainty, move productively through a traumatic event, and flourish in ways previously unimagined.

After reading this book, readers will learn:

  • How the survival mechanism manifests in employees and leaders amid trauma
  • The predictable polarities, dilemmas, tensions and other patterns that emerge in traumatized organizations...and how to break these cycles
  • Why lack of clarity in roles and poor communication are dangerous in times of crisis (and how to avoid these common pitfalls)
  • How leaders can shift to a mindset that helps create trust, confidence, safety, respect, and inspiration in employees
  • Best practices for leading yourself and others through crisis; grieving losses, embracing healthy coping mechanisms, reframing, and more
  • How to launch a rapid-response process where you "control the controllables" and create a framework for making better decisions during a crisis
  • High-impact tactics to help your organization recover and heal in a way that doesn't just return to baseline, but transcends it

Filled with tools and tactics, Trauma to Triumph is an organization-wide blueprint for navigating a future where we'll likely experience one trauma or crisis after another. It gives leaders at every level the guidance to create confidence, courage, and enthusiasm in their team.

About the Authors

Mark Goulston, MD, FAPA is a board-certified psychiatrist, fellow of the American Psychiatric Association, former assistant clinical professor of psychiatry at UCLA NPI, and a former FBI and police hostage negotiation trainer.

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Dr. Diana Hendel is a healthcare executive with more than 25 years of experience leading at all levels of complex organizations. She served as CEO of one of the largest hospital complexes on the US West Coast and has held key leadership roles in the California Children's Hospital Association, Hospital Association of Southern California, and the Southern California Leadership Council.

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