What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms (16pt Large Print Edition)

James L. Heskett, W. Earl Sasser, Leonard A. Schlesinger

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Book Information

Publisher: ReadHowYouWant
Publish Date: 09/01/2015
Pages: 556
ISBN-13: 9780369312655
ISBN-10: 0369312651
Language: English

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